ROYCON ACADEMY
THE BLOG
In today's video, we'll show you how to install apps from the Salesforce AppExchange. The AppExchange is full of solutions that allow you to easily add capabilities to your Salesforce org. Note that you'll need the permission "Download AppExchange Packages" to do...
In this video, we show you how you can start prospecting based on the last completed activity. This can be used on any object that you'd use to prospect off of, but in this example, we'll use contacts. In order to begin prospecting based on the last completed...
In today’s video, we’ll show you how to Login as any user in Salesforce. This is a tool that users with the Systems Administrator profile can use to diagnose and debug issues that they see in their orgs. To login as any user in Salesforce, follow these steps. 1....
In today’s video, we’re going to show you how to Set Up Price Books in Salesforce. Price books are a collection of products, each with their own set of prices. Price books can help you easily set up different pricing models for different aspects of your business. To...
In today’s video, we’re going to show you how to use Health Check in Salesforce. This tool helps you assess your org’s security and next steps to improve your score with clicks. Salesforce uses its own baseline standard to create a score for your org based on...
In today’s video, we’re going to show you how to update the Default Sharing Settings in Salesforce. By default, some object sharing settings are Controlled by Parent. However, you can easily change this. To update default sharing settings in Salesforce, follow these...
In today’s video, we’re going to show you how to monitor API usage in Salesforce. Knowing when your API usage is about to exceed its limit is crucial for your org’s operations, but luckily we can automate notifications for when we’re hitting those limits. To monitor...
In today’s video, we’ll show you how to set a default Home page in Salesforce. Setting a default home page gives users access to the data and components that are most important to them when they open Salesforce. Unless there is a set default for another profile, all...
In today’s video, we’ll show you how to Clone Apps in Salesforce. Cloning Apps is a Winter ’23 Beta feature that is useful when you need to create a new custom lightning app, but your configuration will be fairly similar to one you’ve already created. To start using...
In today’s video, we’ll show you how to set up Quick Text in Salesforce. Quick Text is a great way to automate messaging by setting pre-defined messages for different communication scenarios. To start using quick text in Salesforce, follow these steps: 1. Navigate to...