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Salesforce Sales Cloud

Your #1 Resource for Sales Cloud Implementations Integrations Development Consulting Support Training Reporting

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We’re here for you every step of the way

Evaluate

We’ll help evaluate whether Salesforce is a good fit for you. We’ll find the right clouds and supporting applications/integrations you need to accomplish your business goals.

Design

We will design an effective system that empowers users while providing leadership with the insights on the overall performance they need to make business decisions.

Build

The solution is built in a transparent manner where you understand what is being built and why design patterns are being used, so you can successfully and fully own the product.

Training/Adoption

We want you to get the most out of your investment and will provide the stakeholders and product owners with the training and tools to measure and encourage the adoption of Salesforce.

Measure

We’ll provide you with metrics to understand what’s working well and what can be improved, so you can plan and be agile and respond to changing market conditions.

Sales Cloud Implementation & Consultation Services

Sales Cloud Implementation

With Sales Cloud, you have the most powerful, customizable and extensible CRM at your fingertips. The challenge with adopting such a highly configurable application is making sure that your configurations are carried out in a way that gives end-users, managers and executives the ability to carry out their duties in a way that is intuitive, user-friendly, efficient and data-driven. That’s where RoyCon comes in.

Sales Cloud Evaluation
Unsure if Salesforce and Sales Cloud is a good fit for your business? Do you want to understand exactly how Sales Cloud could be configured to meet your needs and make you and your employees more efficient and possibly increase the profitability of your business? Let’s talk.
Sales Cloud Implementation
Moving forward with a new CRM is similar to building a house. If the foundation is flawed, problems will arise from the moment the build has been completed. Your initial implementation is the most important step in successful, long term usage of Sales Cloud. Let us help you navigate those waters and be set up for success from the beginning.
Sales Cloud Architecture and Expansion Planning
As your business changes, you need to make sure your Sales Cloud instance can change with you. That’s where we come in. If you’re wanting to bring other departments into Sales Cloud, if you’re looking to integrate Sales Cloud with external systems or if you’re wanting to enhance your Quoting capabilities with Salesforce CPQ, we have the experience and expertise to make sure those initiatives are successful.
Custom Sales Cloud Development
Salesforce has lead the charge for years in allowing for non-developers to create time-saving features within the platform using clicks instead of code. However, there are still times where you need custom development to meet your business requirements. As champions of both declarative automation and custom development, we can help you with whatever development needs you might have. From Apex Triggers, to Lightning Components and Lightning Web Components, we can help customize your instance to deliver the sophisticated solution you’ve been craving.
Sales Cloud Integration
One of the biggest challenge to growing businesses is aggregating data across platforms to allow for a “Single Source of Truth” to be established in order to make decisions and identify trends. Sales Cloud is the engine that drives your business, let us help you improve business processes by integrating disparate systems to allow users to operate more efficiently, allow managers to gauge performance more effectively and C-Suite executives have a unified dashboard for monitoring the health of the business.
Sales Cloud Reporting and Analytics
Having an efficient and well formulated system is important but those features are all for naught if you can’t aggregate and report on the data in a timely and agile manner. We know that reporting and dashboards are paramount to the health and success of any business. Let us help you develop a reporting suite that ensures that you always have your finger on the pulse of your business.

Sales Cloud Consulting Services

The pace of change in the world of technology will never be slower than it is right now. Make sure that you are aligned with a partner that best serves you in the long run so that you’re not only prepared for change, you’re eager to embrace it. RoyCon provides ongoing Sales Cloud consulting, configuration and support services that ensures your CRM is always operating at peak performance to meet the ever-changing needs of your business.

Ongoing Sales Cloud Admin Support
You and your team were hired to carry out very specific duties within your company and Sales Cloud administration, optimization and configuration were most likely not included in those job descriptions. As certified Sales Cloud experts, we exist specifically to support your Salesforce needs on an ongoing basis. Let us take care of Sales Cloud administration while you take care of running your business.
Ongoing Sales Cloud Development Support
If your Sales Cloud instance includes a fair amount of custom development, from Apex Triggers to Lightning Web Components, our developers are here to help maintain your custom code as well as support new features that are programmatic in nature.
Sales Cloud Training
Sales Cloud is updated 3 times per year and each update contains hundreds of new features that dramatically improve the way in which users can interact with their CRM on a daily basis. Whether it’s a matter of being up-to-speed with the latest and greatest capabilities of Sales Cloud or if it’s just a matter of wanting to allow users to have a better understanding of how they can work with the system they currently have, we can provide the training necessary to reduce the knowledge gap.
Sales Cloud Adoption Services
When you move forward with Sales Cloud, you’re investing a significant amount of time, energy and financial resources to make that investment successful, make sure you have the tools to measure and encourage adoption amongst your end users. We can help you measure current adoption rates, identify bottlenecks and get the feedback necessary to determine the steps that can be taken to improve adoption, standardize processes and increase efficiencies to maximize ROI.
Salesforce Sales Cloud Lightning Migration
The Lightning Experience is an incredibly powerful UI/UX that offers admins and developers a litany of tools to improve the end user experience. If you’re currently using Salesforce Classic, we can help map out your move to Lightning Experience and optimize it to fit your needs as they were met in Classic and beyond.
Sales Cloud Triage
It happens to the most organized companies, you’ve found yourself in a scenario where your Sales Cloud instance is on life support. Whether you had a poor experience with your initial implementation or it’s just become too customized over the years and is no longer functional, we’re here to help. We can help untangle your instance and chart the course to having an instance that delivers on the vision you had for it when you first adopted Sales Cloud.

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Does your business need Sales Cloud, Service Cloud or both?

Does your business need Sales Cloud, Service Cloud or both?

If you’ve landed here today, you’re likely aware of the two most prominent and popular Salesforce products - Sales Cloud and Service Cloud. But what is the difference between the two? Which one is the best fit for your business? Do you perhaps need both Sales AND...

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What is Sales Cloud

Salesforce Sales Cloud is a customer relationship management (CRM) platform, that is designed to help the marketing and sales teams support their business needs. It is a fully customizable product that incorporates the power of lead generation from marketing and seamless sales processes that deliver essential business insights and processes that allow your sales team to convert more leads and close more deals faster.